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Main » Science & Research » VoIPs
 

Top 7 Benefits of Avaya Phone Systems

 
Author: Cameron George Elliott
 

1. Increased productivity
Avaya Phone Systems are reliable and dependable. When your network is down, productivity stops: the phones, fax machines, and email doesnt work. Clients cant reach you, and you cant conduct business.

That wont happen when you sign up with Avaya. Features like proactive remote monitoring and a self- diagnostics and self- healing system keep Avaya networks running 99.99% of the time. Spend time thinking about business, not your network.

And, features like next generation voice mail, more storage, and an industry standard network will keep things running smoothly.

2. Mobility like never before
Avaya Phone System is compatible with a plethora of PDAs, and cell phones connect to the PBX, giving you unparalleled mobility. When sales is on the road, their cell phone acts like their desk phone, and they can use their laptops or PDA to keep their schedules updated.

Also, with the Find Me feature, if you are away from your desk, the network will call your cell phone.

3. Save money and time
Once you connect using Avaya, you only have to worry about one cable. Before, you had two lines to maintain: your phone line and your T1 line. But Avaya Phone Systems creates a converged network, using a single cable to for both data and voice. Its easier and cheaper.

4. Avayas rich history and tradition
Avaya Phone Systems are part of the legendary Bell labs. No other phone company comes close to matching Avayas research and development department. The Bell lab produces the best quality product, and when you choose Avaya, you choose a company that produces 5 patents a week.

5. Call center
The call center for Avaya Phone Systems is a specialized application that gives your business unparalleled customer service.

When customers call, their information is entered into the database and shows up on agents computers. This ensures agents have the right information, and each person who calls your business reaches the appropriate person, the right agent for the right customer.

6. IP Office
One of the great things about Avaya is that you can create the right system for your company. IP Office is the ideal system for mid- sized companies, in the range of 40 to 50 employees. It has all of the bells and whistles in the larger systems, but scaled down to fit the size and needs of your company.

IP Office is for companies who want to have IP phones in the near future, but either dont have the time or money to make the jump right now. You can install the framework now, keep the system you have, and switch whenever youre ready.

7. Media Servers and Gateway
Avayas Media Server and Gateway allow business with multiple locations to have a single server. Install one server at the central location, and put a Gateway at each satellite location, and all places will be linked together.

 
 
 

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