Shopping online? Things to consider You are ready to purchase that sought after item, but are you safe? Below are some points to help you decide... - Is there a 'landline' contact telephone number visible on the website?
- Do they display their address and is it a PO Box?
- Can you find an address to return your item if it is not as you expected?
- Has anybody you know traded with them?
- Have you heard of them before?
- How long have they been trading?
- Is their checkout process 'secure'?
- What do their terms and conditions state?
- What is their delivery time schedule?
- Are all the cost clearly displayed?
- Do they belong to any 'professional body' that you have heard of or you can check out?
- What is their 'privacy policy'?
- Do they store your card information?
This list is by no means exhaustive nor is it an indication that your prospective shop is not legitimate if they do not meet all the above. During the whole process, if you are in any doubt at all, then call the supplier when possible. Most traders will be very happy to assist you further and in most cases, orders can be taken over the telephone. |
