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President of Customersatisfaction.com, radio and TV commentator, and customer service and sales coac ... - Dr. Gary S. Goodman |
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When you make a mistake with a customer, should you write them off as lost -- never to return again? - Denise O'Berry |
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This article introduces the reader to the virtual assistance field. It explains what a virtual assis ... - Laura Gillson |
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Have you been double-charged on your credit card? Did the poor service at that restaurant ruin your ... - Kathy Swann |
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This article deals with key decisions involved with starting a business and the advantages of having ... - William King |
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Are you making full use of the powerful marketing strategy of testimonials? Whether you've been in b ... - Laurie Hayes |
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When deciding on which ISP plan is right for you, there are two main factors to consider: your needs ... - Brian Shoemaker |
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Some people say that they're the same - word of mouth and network marketing. - Kim Klaver |
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